I purchased a shark vacuum * year ago and have owned only shark vacuums since i can rem...

GetHuman-trickyta's customer service issue with Shark Vacuum from November 2018

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The issue in GetHuman-trickyta's own words
I purchased a shark vacuum * year ago and have owned only shark vacuums since i can remember. In fact my first one is still going strong it was just time for a new one. I had the professional liftaway for my first one. The one i have now is the navigator liftaway professional upright that is maroon and red. It is a great vacuum but the spring or something popped out of the part that holds the extended handle in llace therefore i cannot pull backwards on it or it just pulls right out. I tie a string from one or the cord wrap at top to the one at bottom to keep it together but it is really inconvenient because i use the handle a lot. I am hoping it can be repaired or replaced. Patiently awaiting your response .
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Shark Vacuum

Customer service issue
Reported by GetHuman-trickyta
Nov 25th, 2018 - a yr ago
I have an issue with Shark Vacuum too
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Seen by 13 customers so far
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GetHuman-trickyta started working on this issue
Nov 25th, 2018 7:35pm