On **th November I visited the Oxford Street store. I bought a pair of Kurt Geiger Bill...

GetHuman-gefletch's customer service issue with Selfridges from December 2018

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The issue in GetHuman-gefletch's own words
On **th November I visited the Oxford Street store. I bought a pair of Kurt Geiger Billington work boots in tan leather. The size I asked for was size * (**). On my return to Sheffield I unpacked my boots to wear and when putting them on realised they felt big. On inspection I found the boots to be size ** , two sizes too big although the box is labeled **. As I have no plans to visit London again this year, I want to know what course of action I need to take and what Selfridges intend to do to correct this mistake.
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Selfridges

Customer service issue
Reported by GetHuman-gefletch
Dec 4th, 2018 - 2 mons ago
I have an issue with Selfridges too
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Seen by 3 customers so far
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GetHuman-gefletch started working on this issue
Dec 4th, 2018 11:16pm