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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order is placed with Selfridges, there may be limited options to cancel or modify it, depending on the status of the order. If the order has not yet entered the processing or shipping stages, there may be a possibility to make changes or cancel it. However, if the order is already being processed or has been dispatched, it may not be possible to make any alterations. Selfridges typically provides clear guidance on their website regarding their order cancellation and modification policies. Customers are encouraged to review the specific terms associated with their order, as these can give insights into what actions can be taken. In some instances, customers may have to arrange for a return after receiving the item if cancellation or modification is not feasible. For the most accurate and up-to-date information regarding order modifications or cancellations, it is advisable to refer to the relevant section on the Selfridges website. This area will contain details about the process and any necessary steps to take.
Answered Aug 12th 2025

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