Can I return an item if I change my mind?
Yes, at Selfridges, we understand that sometimes preferences change. Therefore, we gladly accept returns in case you change your mind about a purchase. To be eligible for a return, the item must be in its original condition, unused, and with all tags attached. Moreover, returns must be made within 28 days of the purchase date, accompanied by the original receipt or proof of purchase. However, certain categories of products are excluded from our returns policy due to hygiene reasons or other specific conditions. Examples include cosmetics, underwear, and perishable goods. For detailed information on our returns policy, please visit our Returns and Exchanges page or contact our customer service team.
Answered May 3, 2024
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