I am unsatisfied with Sears home repair of my Craftsman riding mower ***.****** on Oct...

GetHuman5366713's Refund a Charge issue with Sears from October 2020

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The issue in GetHuman5366713's own words
I am unsatisfied with Sears home repair of my Craftsman riding mower ***.****** on Oct.* and followup visitOct.**. The initial repair call was to raise the cutting blades height to the * inches or more that owner's manual states is expected. It was only able to cut up to *inches and was scalping my lawn as a result. The first repair visit only raised the front part of the cutting assembly leaving the rear part cutting three quarters of an inch lower than the front resulting in an uneven cut. Unsatisfied,I called for a second repair call and was emphatically told that there was no adjustment on this model Craftsman mower that would raise the rear half.With this the repairman suggested I appeal to Sears for a refund of $***.** charged to my VISA account onOct.* **** since nothing can be done to fix the problem.

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Sears

Refund a Charge issue
Reported by GetHuman5366713
Oct 14th, 2020 - a year ago
Not resolved
Seen by 22 customers so far
Similar issue to 1882 others
0 customers following this

Timeline

GetHuman5366713 started working on this issue
Oct 14th, 2020 5:25pm

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