Back in January **** Elizabeth Rhodes cancelled an order for repair on her refrigerator...
GetHuman-rhodesru's Refunds and returns issue with Sears from March 2019
Help with my Sears issue
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-rhodesru's own words
Back in January **** Elizabeth Rhodes cancelled an order for repair on her refrigerator due to the long period of time she would be without her frig. Everything was settled. A part was returned. Money was refunded. I deleted all emails. Today March **, **** Elizabeth received a refrigerator compressor from somewhere in Georgia and needs to return in at no expense to herself. She needs a shipping label and will likely have to buy a new box as the one it arrived in is in very bad condition. If I find a new charge on my credit card, I will need the number to the billing office. My new phone did not receive all my numbers. The account is under *Elizabeth Rhodes ***-***-****. The email below is mine (Janice Rhodes) because we used my credit card initially.*PLEASE SEND A SHIPPING LABEL IMMEDIATELY PLEASE SEND THE BILLING OFFICE PHONE NUMBER IMMEDIATELY.
GetHuman-rhodesru did not yet indicate what Sears should do to make this right.
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How GetHuman-rhodesru fixed the problem
I chatted with a person from parts direct and got my issue fixed immediately. No waiting
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GetHuman-rhodesru confirmed the issue is fixed. Hooray!
Mar 31st, 2019 9:11pm
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