I purchased a GE Electric Wall Oven at Sears.com on ******** $*,***? * $***? Installati...
GetHuman-lisapapr's customer service issue with Sears from December 2018
6 views | 2524 similar | 0 following
Help with my Sears issue
Next: our robot will wait on hold for GetHuman-lisapapr to get a Sears rep on the line!
Always use the GetHuman Phone to call Sears. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-lisapapr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lisapapr may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
The issue in GetHuman-lisapapr's own words
I purchased a GE Electric Wall Oven at Sears.com on ******** $*,***? * $***? Installation (I can look up the exact amounts). They scheduled delivery for ******* and cancelled it. Then scheduled for ******** and cancelled it (during the delivery window). They could NOT reschedule a date and didn’t know when they could. I called and cancelled the order on October **, ****. They said I would have my refund within “* days”. It is ********, and STILL no refund. I’ve contacted them multiple times and been told “sorry”. “Will have my refund *-* days”. “Sorry, will have it in ** hours”. “Team working on it”. I had my credit card dispute it. Citibank just ended their investigation because Sears said “my refund is in process”. I truly do not believe that I will ever see my refund from them. It’s been * *** months and I’m getting charged interest. I am furious at Sears for causing so much stress and frustration. It is Fraud!!!! **I would really appreciate any help I can get to get my money refunded. Thank you!!! I apologize for my frustration in this email. I am truly appalled by Sears actions and lack of ethics. Thank you for listening....and your help. **Sincerely, *Lisa Paprocki
GetHuman-lisapapr did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman-lisapapr fixed the problem
We are waiting for GetHuman-lisapapr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Sears customer problems.