I purchased a GE Electric Wall Oven at Sears.com on ******** $*,***? * $***? Installati...

GetHuman-lisapapr's customer service issue with Sears from December 2018

19 views | 2524 similar | 0 following
Help with my Sears issue
Next: our robot will wait on hold for GetHuman-lisapapr to get a Sears rep on the line!
Always use the GetHuman Phone to call Sears. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-lisapapr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lisapapr may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
The issue in GetHuman-lisapapr's own words
I purchased a GE Electric Wall Oven at Sears.com on ******** $*,***? * $***? Installation (I can look up the exact amounts). They scheduled delivery for ******* and cancelled it. Then scheduled for ******** and cancelled it (during the delivery window). They could NOT reschedule a date and didn’t know when they could. I called and cancelled the order on October **, ****. They said I would have my refund within “* days”. It is ********, and STILL no refund. I’ve contacted them multiple times and been told “sorry”. “Will have my refund *-* days”. “Sorry, will have it in ** hours”. “Team working on it”. I had my credit card dispute it. Citibank just ended their investigation because Sears said “my refund is in process”. I truly do not believe that I will ever see my refund from them. It’s been * *** months and I’m getting charged interest. I am furious at Sears for causing so much stress and frustration. It is Fraud!!!! **I would really appreciate any help I can get to get my money refunded. Thank you!!! I apologize for my frustration in this email. I am truly appalled by Sears actions and lack of ethics. Thank you for listening....and your help. **Sincerely, *Lisa Paprocki

GetHuman-lisapapr did not yet indicate what Sears should do to make this right.

How GetHuman-lisapapr fixed the problem

We are waiting for GetHuman-lisapapr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lisapapr fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lisapapr
Dec 30th, 2018 - 4 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 2524 others
0 customers following this


GetHuman-lisapapr started working on this issue
Dec 30th, 2018 4:25am