I purchased a Kenmore gas Range the first of September. Our house is on Propane and nee...

GetHuman1858821's customer service issue with Sears from December 2018

7 views | 2522 similar | 0 following
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The issue in GetHuman1858821's own words
I purchased a Kenmore gas Range the first of September. Our house is on Propane and needed to convert the stove over to propane, however I had to order the correct orifices, of which Sears do not offer an ******* for the oven, only the range top. Call Sears to have a tech come out and he wasn't certified, so they had to send another tech out to inspect the unit, he told me that the unit should have a conversion ******* of which I told him that I had researched this and while he was here I called Whirlpool and they stated that there was not an ******* replacement needed for the oven, the issue is that the flame is too high in the oven and cannot be adjusted with the air damper. Need help in completing the conversion on the oven,,, There is an ******* which is a ***, so not sure why Whirlpool doesn't state that it can be changed out.

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Sears

Customer service issue
Reported by GetHuman1858821
Dec 29th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 2522 others
0 customers following this

Timeline

GetHuman1858821 started working on this issue
Dec 29th, 2018 9:25pm

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