I called several months ago to have my washer and dryer checked, cross country home ser...

GetHuman1681958's customer service issue with Sears from December 2018

2205 similar
0 following
Help with my Sears issue
Next: our robot will wait on hold for GetHuman1681958 to get a Sears rep on the line!
Always use the GetHuman Phone tocall Sears. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1681958's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (2 mons ago)
First: share to improve GetHuman1681958's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1681958 may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman1681958's own words
I called several months ago to have my washer and dryer checked, cross country home services sent out a repairman, he had no parts and didn't check washer. All the dryer needed was a new belt. They said it was to old and would replace the dryer. They replaced my good Wirlpool with a cheap GE that was a strip down model would stop every time the clothes hit the door. I called several times get the dryer replaced they said no and finally they sent repairman out, it just needed the a door switch and he had to order it. I waited and waited, I called they said they had to order the part I called again and was told they would order the part. Finally several weeks later I received two parts. I called today to get the dryer repaired. My appointment is Friday between * - **. I sure glad it wasn't my refrigerator. I also called regarding wiring and was told that they didn't have anyone in my area. I'm very upset about all this . I'm on fixed income can't afford new appliances. But can't afford to pay for service that doesn't do what it is supposed to do. *Gladys hale
GetHuman1681958 did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman1681958 fixed the problem
We are waiting for GetHuman1681958 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sears email you?
This email address isn't valid
Follow this issue
See how GetHuman1681958 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1681958
Dec 3rd, 2018 - 2 mons ago
I have an issue with Sears too
Not resolved
Seen by 6 customers so far
Similar issue to 2205 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1681958 started working on this issue
Dec 3rd, 2018 7:49pm