I called several months ago to have my washer and dryer checked, cross country home ser...

GetHuman1681958's customer service issue with Sears from December 2018

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The issue in GetHuman1681958's own words
I called several months ago to have my washer and dryer checked, cross country home services sent out a repairman, he had no parts and didn't check washer. All the dryer needed was a new belt. They said it was to old and would replace the dryer. They replaced my good Wirlpool with a cheap GE that was a strip down model would stop every time the clothes hit the door. I called several times get the dryer replaced they said no and finally they sent repairman out, it just needed the a door switch and he had to order it. I waited and waited, I called they said they had to order the part I called again and was told they would order the part. Finally several weeks later I received two parts. I called today to get the dryer repaired. My appointment is Friday between * - **. I sure glad it wasn't my refrigerator. I also called regarding wiring and was told that they didn't have anyone in my area. I'm very upset about all this . I'm on fixed income can't afford new appliances. But can't afford to pay for service that doesn't do what it is supposed to do. *Gladys hale
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Sears

Customer service issue
Reported by GetHuman1681958
Dec 3rd, 2018 - 2 mons ago
I have an issue with Sears too
Not resolved
Seen by 6 customers so far
Similar issue to 2205 others
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Timeline
GetHuman1681958 started working on this issue
Dec 3rd, 2018 7:49pm