Mom in NY purchase * pairs of shoes for me, I was out of the country for * weeks I pick...

GetHuman1023539's customer service issue with Sears from August 2018

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The issue in GetHuman1023539's own words
Mom in NY purchase * pairs of shoes for me, I was out of the country for * weeks I picked up the shoes from ups attempted to return at local sears they stated they are unable to due to ** day policy. Contact customer service from the store yesterday the states about the ** day policy. Contacted customer service again today they stated the same thing. I’ll get an exchange, th shoes my mom purchase I can’t use.
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Customer service issue
Reported by GetHuman1023539
Aug 22nd, 2018 - 4 mons ago
I have an issue with Sears too
Not resolved
Seen by 2 customers so far
Similar issue to 1175 others
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GetHuman1023539 started working on this issue
Aug 22nd 4:38pm