Credit card statements and late pay alerts were sent to old Email address that I don't...

GetHuman-fourcar's Dispute charge issue with Sears Credit Card from April 2020

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The issue in GetHuman-fourcar's own words
Credit card statements and late pay alerts were sent to old Email address that I don't monitor. First time used card in over a year and contact information was incorrect. In addition, my account was changed to on line without my authorization. Late payment information was sent to my credit reporters and has resulted in an excellent score dropping by ** points. I have repeatedly sent messages to sears and got canned responeses about the virus.

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Sears Credit Card

Dispute charge issue
Reported by GetHuman-fourcar
Apr 23rd, 2020 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 322 others
0 customers following this

Timeline

GetHuman-fourcar started working on this issue
Apr 23rd, 2020 6:39pm