I just talked to someone and they gave me a verification code to basically be power if...

GetHuman-meaganwa's customer service issue with Sears Credit Card from November 2018

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Help with my Sears Credit Card issue
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The issue in GetHuman-meaganwa's own words
I just talked to someone and they gave me a verification code to basically be power if attorney over my grandmothers credit card account cause shes in the hospital, they took my bank card information, my phone number and address before that... At the end after he gave me the verification code he gave me another phone number to call to get her account info(due date and minimum amount that has to be paid etc.) But it just goes to *** so I tried calling back the number I was talking to him on and it turns out it was *-***-***-**** not *-***-***-**** and was just giving me advertisments pretty much. Am I in trouble?
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Sears Credit Card

Customer service issue
Reported by GetHuman-meaganwa
Nov 29th, 2018 - 9 mons ago
I have an issue with Sears Credit Card too
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Seen by 6 customers so far
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GetHuman-meaganwa started working on this issue
Nov 29th, 2018 7:08pm