Sears Credit Card Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Sears Credit Card?
Q:
Does Sears Credit Card offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 6 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Sears Credit Card below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Sears Credit Card phone number to document the phone system.
Here is how our research team describes the way the Sears Credit Card phone system greets you: How would you like to access your account info? Press 1 to use your account number. Press 2 to use your social security number. If you would like to apply for a new account, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-3 or enter your card number.
Below are some clips we've found from Sears Credit Card's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Sears Credit Card Services.
This call may be monitored or recorded.
How can I help you today?"
Excerpt from a call with Sears Credit Card
Tuesday, June 11, 2024 2:58 PM
They may ask you to enter information with the dial pad
"I can assist with your payment, but first, let me access your account.
How would you like to access your account information?
To use your account number, say account number or press one.
To use your Social Security number, say Social Security number or press two.
If you are not please enter or speak the primary cardholder's full nine digit Social Security number one digit at a time."
Excerpt from a call with Sears Credit Card
Thursday, February 22, 2024 9:26 AM
They may ask you to say or enter information
"I can assist with your balance, but first, let me access your account.
You are now in our touch tone system.
To access our speech enabled system, press star star at any time.
Or say speech now."
Excerpt from a call with Sears Credit Card
Tuesday, March 19, 2024 1:39 PM
The first phone menu
"Thank you for calling Sears credit card services This call may be monitored or recorded.
How can I help you today?
I can assist with your payment, but first, let me access your account.
How would you like to access your account information?
To use your account number, say account number or press one.
To use your Social Security number, say Social Security number or press two."
Excerpt from a call with Sears Credit Card
Thursday, February 22, 2024 9:26 AM
What are the hours and when should I call?
Sears Credit Card operates the call center for this 800-669-8488 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 987 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Sears Credit Card call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sears Credit Card phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sears Credit Card staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Sears Credit Card is Sunday. The most busy day to call is Monday, which averages 227% more phone calls by comparison. Again, this is based on a sample of 987 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Busiest
- Tue
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.
The best time to call Sears Credit Card
In summation, the best day to call Sears Credit Card is Tuesday.
Why Customers Call Sears Credit Card
If you have time to do a bit of reading before you call Sears Credit Card, we recommend you read over some of our problem-specific articles.
What is the credit limit on a Sears Credit Card?
The credit limit on a Sears Credit Card varies depending on various factors, such as your creditworthiness and the discretion of the issuer. Once you are approved for the card, you will be assigned a specific credit limit, which represents the maximum amount of credit you can use. Typically, initial credit limits can range from a few hundred to a few thousand dollars. However, it is important to note that responsible credit card usage, timely payments, and maintaining a good credit score can lead to credit limit increases over time. It is always recommended to manage your credit wisely and stay within your designated credit limit to avoid any potential negative effects on your credit score and financial health.
What are the benefits of having a Sears Credit Card?
There are several benefits to having a Sears Credit Card. Firstly, cardholders enjoy exclusive savings and discounts on Sears purchases, both in-store and online. These discounts can add up and save you money on a range of products. Secondly, the Sears Credit Card offers special financing options, allowing you to make larger purchases and pay them off over time without accruing interest. This is especially helpful when buying expensive items or during promotional periods. Additionally, cardholders receive access to special events and sales, providing early access to new products and limited-time offers. Moreover, the Sears Credit Card offers convenient online account management, making it easy to track purchases, make payments, and access account information. Lastly, as a cardholder, you may receive personalized offers and rewards, enhancing your overall shopping experience at Sears.
What is the interest rate on a Sears Credit Card?
The interest rate on a Sears Credit Card varies depending on the specific card and promotional offers available at the time of application. The Annual Percentage Rate (APR) typically ranges from approximately 23.40% to 28.99%. However, it is important to note that these rates can change periodically, so it is advisable to review the terms and conditions of the card or visit the Sears Credit Card website for the most up-to-date information on interest rates. Additionally, it is essential to carefully manage credit card balances and make payments on time to avoid accruing excessive interest charges.
Top Sears Credit Card customer service problems
Click the link above to get answers to just about any Sears Credit Card customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Sears Credit Card, and their purpose. Are any of these similar to the reason you are trying to call?
Received new credit card: "Oh, we now get my new credit card?"- From a call lasting 3m 9s , Jun 28, 2024 5:07 PM
Card declined for purchase: "I'm trying to make a purchase with my card, and it was declined."- From a call lasting 10m 41s , Jun 27, 2024 2:22 PM
Checking movie rewards: "I'm calling to check if I can use my Sears credit card rewards to purchase movie tickets at theaters."- From a call lasting 26s , Jun 21, 2024 3:59 AM
Asking about account details: "Yeah. I just wanna know what the balance available is and what my credit card number is."- From a call lasting 5m 44s , Jun 11, 2024 2:58 PM
Paying bill: "Pay my bill."- From a call lasting 2m 9s , May 19, 2024 3:43 AM
Applying for Sears credit card: "I don't have it. Apply."- From a call lasting 2m 11s , May 15, 2024 8:53 PM
Account inquiry: "I have a question about my account."- From a call lasting 52s , May 4, 2024 8:44 PM
Balance inquiry: "I would like to know my balance on my charge card."- From a call lasting 1m 11s , Apr 18, 2024 6:29 PM
Reopen account: "I need to reopen my current account."- From a call lasting 36s , Apr 17, 2024 1:28 AM
More Sears Credit Card Customer Service Contacts
There are of course other ways to contact Sears Credit Card customer service besides the phone. Below we list the best ones, by medium.
Sears Credit Card Customer Help Desk / Web Support
As a last, sometimes only, resort- Sears Credit Card customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Sears Credit Card's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sears Credit Card agent. This phone number is Sears Credit Card's best phone number because 48,690 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-669-8488 include Lower my interest rate, Cancel my account, Dispute charge, Make a payment, Replacement card and other customer service issues. The Sears Credit Card call center that you call into has employees from Colorado, Florida and is open 24 hours, 7 days according to customers. In total, Sears Credit Card has 1 phone number. It's not always clear what is the best way to talk to Sears Credit Card representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Sears Credit Card. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sears Credit Card. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.