I recently bought, installed, and registered a *TB USB* drive from Costco. The packagin...

GetHuman1466945's customer service issue with Seagate Technology from November 2018

Help with my Seagate Technology issue
The issue in GetHuman1466945's own words
I recently bought, installed, and registered a *TB USB* drive from Costco. The packaging says * months membership of Adobe Creative Cloud Photography plan is included. How do I collect this Adobe offer?
GetHuman1466945 did not yet indicate what Seagate Technology should do to make this right.
I have an issue with Seagate Technology too
How GetHuman1466945 fixed the problem
I didn't have much luck with the phone support that Seagate supposedly supplies - no one ever called me back. However, on their email support they simply asked me for a photo of the drive packaging, which I sent them directing them to the printed offer. They sent me back a link to pick up my offer
Please help with my Seagate Technology issue
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Seagate Technology

Customer service issue
Reported by GetHuman1466945
Nov 1st, 2018 - a mon ago
I have an issue with Seagate Technology too
Fixed
GetHuman1466945 shared how to fix
Seen by 4 customers so far
Similar issue to 149 others
0 customers following this
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Timeline
GetHuman1466945 started working on this issue
Nov 1st 8:58pm
GetHuman1466945 confirmed the issue is fixed. Hooray!
Nov 4th 9:15pm