I'm not really sure what is exactly wrong with my scentbird account. I am a woman yes...

GetHuman-onlytans's customer service issue with ScentBird from February 2019

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The issue in GetHuman-onlytans's own words
I'm not really sure what is exactly wrong with my scentbird account. I am a woman yes, but I only wear men's cologne. Although I enjoy the sense that you send me immensely every once in awhile I guess a scent for women thrown in. Which is fine I usually give it away to one of my lady friends. But my concern is am I being charged buy automatic withdrawal through my bank account for both scent for women. As it stands right now I am receiving my shipments from scentbird a month arrive one male scent * months in a row then I will receive a scent for women. And then the pattern continues. Which caused me reason for concern. I ask that you look in to my account to see if there is a problem. My name is SUSIE VANNUCCI. My address is **** West **st Street Fairview,PA *****-****. My email is *****@***.com My phone is ***-***-****.**Thank you*Thank you
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ScentBird

Customer service issue
Reported by GetHuman-onlytans
Feb 1st, 2019 - 8 mons ago
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GetHuman-onlytans started working on this issue
Feb 1st 10:37pm