Hello I tried to sign into Samsung TV but I had trouble. I wanted to download the BR...

GetHuman5884922's customer service issue with Samsung from March 2021

Help with my Samsung issue
First: share to improve GetHuman5884922's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5884922 may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman5884922's own words
Hello I tried to sign into Samsung TV but I had trouble. I wanted to download the BRITBOX app. **When I tried to sign in, there is no underscore option on the keyboard presented. My email is******@***.com. I could not find the underscore to do my email**The email options presented up above are incorrect, with my email presented as *****@***.com which is VERY incorrect, just has first and last parts.***** *** *****Myrna Miller******@***.com** HOW CAN I SIGN IN without a vital part of my email address on the keyboard for me to select?

GetHuman5884922 did not yet indicate what Samsung should do to make this right.

How GetHuman5884922 fixed the problem

We are waiting for GetHuman5884922 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Samsung

Customer service issue
Reported by GetHuman5884922
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2180 others
0 customers following this

Timeline

GetHuman5884922 started working on this issue
Mar 25th 12:59am