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GetHuman2759067's Complaint issue with Samsung from April 2019

Help with my Samsung issue
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2759067's own words
My name is Valicia Starks, I purchased a Samsung Convection Gas Stove in ****. On April **, **** my husband started to cook bacon in the oven, upon waiting for the oven to heat up, it made a loud boom noise and a strong order of gas came along with it. I called our local gas company, after a through search for a gas leak, it was stated, the problem came from our STOVE that's causing the gas leak. I thought we had purchased a good investment. I did not purchase a extended warranty, due to limited income. I'm devastated. I can't use my oven and I love to bake. I'm asking in good faith to either have someone repair it or replace it. Please help. **Thank you *Mrs. Starks

GetHuman2759067 did not yet indicate what Samsung should do to make this right.

I have an issue with Samsung too
How GetHuman2759067 fixed the problem
After sending a detailed email regarding my stove. I was contacted via email, with a **** phone number. I spoke with Jamie* who was very attentive, she allowed me to explain what happened. Jamie transferred me to Brenda in the "specialty department." Brenda was very helpful also. Brenda set up a appointment with a technician. So far I'm happy. Thank you Samsung
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My name is Valicia Starks, I purchased a Samsung Convection Gas Stove in ****. I...I bought a house that a brand new Samsung gas stove was there. I turned on the s...When I search web on my tv it looks like negatives.My charger and phone caught fire then exploded!!!! This is crazyI sent someone money on cash app and the person did not receive the money but my...it will not turn on - when trying to Turn on television - burden was tv is only...tap the "home" button. Phone not unlock. Cannot even turn off or remove battery resetthe run around - no one will help me - when trying to get parts for a refrigerato...
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Samsung

Complaint issue
Reported by GetHuman2759067
Apr 16th, 2019 - 2 years ago
I have an issue with Samsung too
Fixed
GetHuman2759067 shared how to fix
Seen by 19 customers so far
Similar issue to 3001 others
0 customers following this
Items needed
Order number (if applicable)
Billing address
Phone number on account
Email address

Timeline

GetHuman2759067 started working on this issue
Apr 16th, 2019 10:10pm
GetHuman2759067 indicated the issue is not fixed yet.
Apr 17th, 2019 2:31am
GetHuman2759067 indicated the issue is not fixed yet.
Apr 17th, 2019 2:39am
GetHuman2759067 indicated the issue is not fixed yet.
Apr 17th, 2019 3:55am
GetHuman2759067 confirmed the issue is fixed. Hooray!
Apr 18th, 2019 12:40am