I have the Samsung Galaxy Note * and people can not always hear me so when it first hap...

GetHuman-cmtweety's customer service issue with Samsung from April 2019

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The issue in GetHuman-cmtweety's own words
I have the Samsung Galaxy Note * and people can not always hear me so when it first happened they exchanged the phone with the current note *. But it is having the same issues. I have done everything that they have asked me to do, I have reset and factory reset. I do understand that it is very rare for two phones to have the same problem but I promise they do. I have even offered to restart my contract with a different phone I don't want to get another Galaxy Note *. I don't know if you can help but it is very irritating when your phone doesn't work please help I am at my end of the line. Please help my phone is my life and I really need my phone my daughter has medical issues and I as well so I have to have a phone to communicate with my doctor. Thanks

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Samsung

Customer service issue
Reported by GetHuman-cmtweety
Apr 15th, 2019 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 2971 others
0 customers following this
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Timeline

GetHuman-cmtweety started working on this issue
Apr 15th, 2019 2:43pm
GetHuman-cmtweety indicated the issue is not fixed yet.
Apr 15th, 2019 7:09pm
GetHuman-cmtweety indicated the issue is not fixed yet.
Apr 15th, 2019 7:09pm
GetHuman-cmtweety indicated the issue is not fixed yet.
Apr 16th, 2019 9:52pm
GetHuman-cmtweety indicated the issue is not fixed yet.
Apr 16th, 2019 9:53pm