I can't get past my own Google frp lock. I've thought receipt as well for my Samsung Ga...

GetHuman-hammjen's customer service issue with Samsung from February 2019

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The issue in GetHuman-hammjen's own words
I can't get past my own Google frp lock. I've thought receipt as well for my Samsung Galaxy j*. It's just that I'd only initially had the phone after purchasing it, for * or so months before the screen broke and I just bought another and different phone through Walmart family mobile. Now however, I'm in need of using said Samsung Galaxy j*... And have been for at least a couple of months now, but can't even access use of my own phone due to not remembering my Google account and password associated with said Samsung Galaxy j* of mine. I'd greatly appreciate it if you would assist me in gaining access to my own phone again...*Thnx*If not, I'll definitely need to reconsider our business together.*Again, TY...
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Customer service issue
Reported by GetHuman-hammjen
Feb 27th, 2019 - 3 mons ago
I have an issue with Samsung too
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Seen by 1 customer so far
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GetHuman-hammjen started working on this issue
Feb 27th 4:50pm