Pre-ordered a Samsung Galaxy S** order * DY*HM**N**I have Samsung financing and I recei...

GetHuman-felixaro's customer service issue with Samsung from February 2019

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The issue in GetHuman-felixaro's own words
Pre-ordered a Samsung Galaxy S** order * DY*HM**N**I have Samsung financing and I received and email saying that my account could not be charged. I then contacted the TD-Bank who finances Samsung accounts and they told me that there was nothing wrong with my account. next I tried using two of my credit cards both failed. when I call ***-***-**** they said that I had to call e-commerce at ***-***-****, that is a Google support number not Samsung. can someone actually help me?
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Samsung

Customer service issue
Reported by GetHuman-felixaro
Feb 22nd, 2019 - 5 mons ago
I have an issue with Samsung too
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GetHuman-felixaro started working on this issue
Feb 22nd 6:24pm