I purchased a French door fridge in March ****. During the guarantee period there were...

GetHuman-seftelge's customer service issue with Samsung from December 2018

1838 similar
0 following
Help with my Samsung issue
Try having Samsung call you again?
Always use the GetHuman Phone tocall Samsung. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-seftelge's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-seftelge may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman-seftelge's own words
Make my purchase satisfactory ... I purchased a French door fridge in March ****. During the guarantee period there were problems which were sorted our.After that time however problems were frequent and expensive. These were carried out by Inyathi Appliances appointed by Samsung. After the last big repair costing R **** I spoke to both Kagiso and Nadeem at Voice of Customer. Both are extremely unhelpful and do not return messages or calls.Some vague promises were made about a trade in or some kind of help. Inyathi are no better. You might be interested to know that our last * appliance purchases have not been Samsung but a Hisense TV and Bosch dishwasher. I will never purchase a Samsung appliance again. we are still in possession of the awful nuisance of a fridge. , please let me know your reaction to this
Awful service rude staff
Offering me an apology and a replacement fridge while offsetting some of my expenses
* years . Value for an expensive purchase
Numerous calls to Nadeem and Kagiso at customer service
I have an issue with Samsung too
How GetHuman-seftelge fixed the problem
We are waiting for GetHuman-seftelge to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Samsung email you?
This email address isn't valid
Follow this issue
See how GetHuman-seftelge fixes it.
This email address isn't valid


A French door fridge
Customer service issue
Reported by GetHuman-seftelge
Dec 4th, 2018 - a mon ago
I have an issue with Samsung too
Not resolved
Seen by 4 customers so far
Similar issue to 1838 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-seftelge started working on this issue
Dec 4th, 2018 7:14am