I have been dealing with this issue going on got * months now. all I get is the run aro...

GetHuman1682541's customer service issue with Samsung from December 2018

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The issue in GetHuman1682541's own words
I have been dealing with this issue going on got * months now. all I get is the run around and empty promises. my Samsung tv has not been working all this time, my ticket number is **********. I called ****Samsung today ******* and have been on the phone with them for * hour and ** mins there has been absolutely no update on my case for over a month. no one knows what is going on with my case and apparently does not know how to read all notes. I need this matter resolved NOW!
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Samsung

Customer service issue
Reported by GetHuman1682541
Dec 3rd, 2018 - a mon ago
I have an issue with Samsung too
Not resolved
Seen by 4 customers so far
Similar issue to 1835 others
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Timeline
GetHuman1682541 started working on this issue
Dec 3rd, 2018 8:53pm