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Before contacting them, items GetHuman1682541 may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman1682541's own words
I have been dealing with this issue going on got * months now. all I get is the run around and empty promises. my Samsung tv has not been working all this time, my ticket number is **********. I called ****Samsung today ******* and have been on the phone with them for * hour and ** mins there has been absolutely no update on my case for over a month. no one knows what is going on with my case and apparently does not know how to read all notes. I need this matter resolved NOW!
GetHuman1682541 did not yet indicate what Samsung should do to make this right.
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