I purchased a **" TV on ********** Mod*UN**MU****FXZA. Ser* **XW*CCJB*****V. Under wa...

GetHuman-ssgalleg's customer service issue with Samsung from November 2018

1782 similar
0 following
Help with my Samsung issue
Next: our robot will wait on hold for GetHuman-ssgalleg to get a Samsung rep on the line!
Always use the GetHuman Phone tocall Samsung. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-ssgalleg's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman-ssgalleg's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ssgalleg may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman-ssgalleg's own words
I purchased a **" TV on ********** Mod*UN**MU****FXZA. Ser* **XW*CCJB*****V. Under warranty however was told I must have damaged it internally. I don't know how. No Damage to outside however told there was damage inside like a bang to the TV screen. COSTCO sent me to Samsung and the extended warranty will not kick in until **********. I'm stuck with a $***.** Samsung TV that at the time was only ** months old. Can you help me? Thank you, Sam
GetHuman-ssgalleg did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman-ssgalleg fixed the problem
We are waiting for GetHuman-ssgalleg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ssgalleg fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ssgalleg
Nov 27th, 2018 - 9 mons ago
I have an issue with Samsung too
Not resolved
Seen by 7 customers so far
Similar issue to 1782 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ssgalleg started working on this issue
Nov 27th, 2018 6:25pm