I brought a refrigerator on March **,**** the door was scratched when we got it when th...
GetHuman-sahchi's customer service issue with Samsung from November 2018
Help with my Samsung issue
Next: our robot will wait on hold for GetHuman-sahchi to get a Samsung rep on the line!
Always use the GetHuman Phone tocall Samsung. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-sahchi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sahchi may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman-sahchi's own words
I brought a refrigerator on March **,**** the door was scratched when we got it when the guy came to replace it something went wrong. We were told we will get a new one. We were told it will take ** business days we have already waited a week. I have cancer and my medicine has to be refrigerated we keep getting the run around I can not wait another week this medicine is keeping me alive. My name is Joseph Keys the ticket number I was given is **********. My phone number is ***-***-**** we would appreciate any help you can give us.
GetHuman-sahchi did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman-sahchi fixed the problem
We are waiting for GetHuman-sahchi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.