Samsung galaxy note * died* at first it turned itself off then on occasionally. Several...

GetHuman-mommavik's customer service issue with Samsung from September 2018

Help with my Samsung issue
The issue in GetHuman-mommavik's own words
Get it fixed ... Samsung galaxy note * died* at first it turned itself off then on occasionally. Several days ago it turned off and wouldn't come back on. I removed battery and turned on. It went through Samsung screen to att screen then to screen saying it couldn't boot properly etc. Showed green not and said reloading, do not turn off. Stayed that way for hours, then turned off. Now goes to Samsung screen then ATT screen, turns off and back on again to do same thing.Tried troubleshooting tips but no change
I can't call the support line because my phone doesn't work, lol
I need to either send it in or take it to a Samsung store
Have had Samsung for ** years, want to keep my note
Reboot didn't work,
I have an issue with Samsung too
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Samsung

Samsung galaxy note *
Customer service issue
Reported by GetHuman-mommavik
Sep 27th, 2018 - 2 mons ago
I have an issue with Samsung too
Fixed
Seen by 4 customers so far
Similar issue to 1241 others
0 customers following this
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Timeline
GetHuman-mommavik started working on this issue
Sep 27th 8:18pm
GetHuman-mommavik indicated the issue is not fixed yet.
Sep 28th 11:49pm
GetHuman-mommavik indicated the issue is not fixed yet.
Sep 28th 11:56pm