September **th I ordered Microwave, dishwasher, Stove, and refrigerator. Total amount...
GetHuman1162955's customer service issue with Samsung from September 2018
Help with my Samsung issue
Tip from another customer
For most issues that have to do with a cell phone manufacturer or the actual device usually results in you calling in.
The issue in GetHuman1162955's own words
Get me order when I was told. ... September **th I ordered Microwave, dishwasher, Stove, and refrigerator. Total amount $*,***.**. I was given a delivery date of September **, **** from Home Depot. ORDER * WD********. On September **, **** at *:** pm I was called and told my order is not coming until September **, ****. I sold all my appliances because I was told it would be here on the **th. What am I suppose to do until the **th???? I have a family with no stove and no refrigerator. I called Samsung and all they could do is offer me $*** off, on a $*,*** bill. I have to order food for my family for * days and Samsung offers $***. What an insult!! I never ask for a discount, but this was a huge ***** up on (SAMSUNG) and it cost me a lot of money. I am requesting $***.** off my order. This is not something i am happy I have to ask for. I would have been more happy if my stuff arrived when it was suppose too.
Is I have spent over **,*** on samsung and I will never pay their stuff again.
I cancelled the order..
** years... sell anything with their name. Shame on them.... call BBB
I have an issue with Samsung too
How GetHuman1162955 fixed the problem
We are waiting for GetHuman1162955 to fix the problem and share the solution with the rest of us customers.
Please help with my Samsung issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.