Your service exchange request has been approved.*Service Ticket Number: ************No...

GetHuman-jagga's customer service issue with Samsung from August 2018

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The issue in GetHuman-jagga's own words
Your service exchange request has been approved.*Service Ticket Number: ************No one is answering calls at exchange department. i haven't heard from anyone even the exchange request has been approved since August *rd. if no one will contact me next * business days, i will contact my lawyer. this is just insane.
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Customer service issue
Reported by GetHuman-jagga
Aug 21st, 2018 - 5 mons ago
I have an issue with Samsung too
Seen by 3 customers so far
Similar issue to 899 others
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GetHuman-jagga started working on this issue
Aug 21st, 2018 7:44pm
GetHuman-jagga indicated the issue is not fixed yet.
Aug 21st, 2018 9:05pm