This is regard to Order number: DLB**I*JE (Samsung galaxy S*) i returned that product a...

GetHuman-ncchau's customer service issue with Samsung from August 2018

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The issue in GetHuman-ncchau's own words
This is regard to Order number: DLB**I*JE (Samsung galaxy S*) i returned that product and i got the confirmation of receiving on July **th. *Today is Aug **th, and i have called phone representative ** times, chatted several times and emailed more than ** times but there is no status on refund status at all*Since i bought that under trade in program so, since return txn is not successful hence they charged me the full price ( a product which is already been returned, how can i be charged trade in)**Someone, Please help me out, am really getting tired, not sure where to go
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Samsung

Customer service issue
Reported by GetHuman-ncchau
Aug 10th, 2018 - a yr ago
I have an issue with Samsung too
Fixed
Seen by 6 customers so far
Similar issue to 806 others
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Timeline
GetHuman-ncchau started working on this issue
Aug 10th, 2018 2:00pm
GetHuman-ncchau indicated the issue is not fixed yet.
Aug 10th, 2018 3:47pm
GetHuman-ncchau indicated the issue is not fixed yet.
Aug 11th, 2018 4:51pm
GetHuman-ncchau indicated the issue is not fixed yet.
Aug 13th, 2018 3:04pm