Shopped at Sam’s in Alexandria, Louisiana,using self checkout which was very convenient...

GetHuman-mymmille's customer service issue with Sam's Club from November 2018

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Help with my Sam's Club issue
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The issue in GetHuman-mymmille's own words
Shopped at Sam’s in Alexandria, Louisiana,using self checkout which was very convenient until today. Today I had to load my buggy then unload to a second buggy then unload to my car. This totally defeats the purpose of the self checkout. Then harassed in the parking lot by panhandler, then dodged buggies left all over. *Each time I go to Sam’s I am told as a paying customer that I am suspected of being a thief. When I have to change buggies at the self checkout I am suspected of being a thief and then I stand in line to leave the store again being told I am suspected of being a thief. When I told the manager of the store, he denied that it had anything to do with thievery. Seriously? No wonder Costco and Amazon are kicking your behind. Is this the way to treat the **% that have no intention of stealing anything. I respectfully submit that you think about who is paying your salaries.

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Sam's Club

Customer service issue
Reported by GetHuman-mymmille
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1256 others
0 customers following this

Timeline

GetHuman-mymmille started working on this issue
Nov 9th, 2018 8:26pm