I am Ana Maria Grove, customer * *** ***** **********I ordered today * king size matres...

GetHuman-amgrove's customer service issue with Sam's Club from November 2018

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The issue in GetHuman-amgrove's own words
I am Ana Maria Grove, customer * *** ***** **********I ordered today * king size matreses and * box springs item number * ******.*When I place the order I chose item number ******, but at the same instant that I ordered, the item number changed by itself to item * ******. *I called immediately and request for a supervisor to make sure that I was getting the item number I ordered originally and the supervisor assure me that it was exactly the same product. It just changed because I ordered a King size. When I checked this item number it does not show the same reviews.*Please I just like to make sure I am getting the quality and the mattress I chose originally. Item * ******. It has excellent reviews and it is almost a * stars. I need a confirmation from you that my order is item * ******.*Thank you in advance for your cooperation.

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Sam's Club

Customer service issue
Reported by GetHuman-amgrove
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 1243 others
0 customers following this
Items needed
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Timeline

GetHuman-amgrove started working on this issue
Nov 8th, 2018 6:35am

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