I ordered a birthday cake on Monday, August *th for a next day pickup. After calling nu...

GetHuman-missveon's customer service issue with Sam's Club from August 2018

1 view
 | 
781 similar
 | 
0 following
Help with my Sam's Club issue
First: share to improve GetHuman-missveon's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-missveon to get a Sam's Club rep on the line!
Always use the GetHuman Phone tocall Sam's Club. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-missveon may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-missveon's own words
I ordered a birthday cake on Monday, August *th for a next day pickup. After calling numerous of times, and no one answering the phone in the bakery department, I decided to go to the store. When I arrived at the store, I was informed that there was a question regarding my order. I informed the associate that I didn't have a missed call nor voicemail on my cell phone informing me to call but even if I had there was a huge chance that no one would have answered the phone since I had made several calls before coming to the store. I was able to answer the question that the associate had, she then informed me that the associate who normally works in the bakery was out that day but that she would do the best that she could. The cake turned out to be horrible. If the party wasn't on that particular day, I would have stated for her to keep the cake. When I checked out at the register the cashier even made a comment about the appearance of the cake. I have ordered cakes from Sam's on a few other occasions but this one was hideous. I do have pictures of the cake.
GetHuman-missveon did not yet indicate what Sam's Club should do to make this right.
I have an issue with Sam's Club too
How GetHuman-missveon fixed the problem
We are waiting for GetHuman-missveon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sam's Club's attention and get better help faster. Tap below to get started.
Having Sam's Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sam's Club email you?
This email address isn't valid
Follow this issue
See how GetHuman-missveon fixes it.
This email address isn't valid

Sam's Club

Customer service issue
Reported by GetHuman-missveon
Aug 12th, 2018 - 7 mons ago
I have an issue with Sam's Club too
Not resolved
Seen by 1 customer so far
Similar issue to 781 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-missveon started working on this issue
Aug 12th, 2018 9:42pm