Since our brick and mortar store was closed, we were forced to go to the "convenient...

GetHuman-galeedbc's customer service issue with Sam's Club from June 2018

396 similar
0 following
Help with my Sam's Club issue
First: share to improve GetHuman-galeedbc's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Sam's Club help.
The issue in GetHuman-galeedbc's own words
Since our brick and mortar store was closed, we were forced to go to the "convenient" online shopping option with your club, which is quickly proving to be very inconvenient. Even with free shipping, this option has MANY downfalls. We have ordered from you twice now and our complaints are:**. All products are not available for shipping**. Missing merchandise**. No packing lists**. Shipping materials are extremely substandard which results in missing and damaged items. **. Receiving boxed products which arrive in the original box and not in a shipping box which HAVE NEVER BEEN SEALED! It looked as if it came directly off the shelf and stuck a mailing label on it. **. If items are missing, the only option is a refund, they will not resend the missing items. **. Trying to find an email address to express my concerns was a NIGHTMARE!! Your customer service should be EASY to find - all the searching just added to our disappointment and concern.
GetHuman-galeedbc did not yet indicate what Sam's Club should do to make this right.
I have an issue with Sam's Club too
How GetHuman-galeedbc fixed the problem
We are waiting for GetHuman-galeedbc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sam's Club's attention and get better help faster. Tap below to get started.
Having Sam's Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-galeedbc fixes it.
This email address isn't valid

Sam's Club

Customer service issue
Reported by GetHuman-galeedbc
Jun 6th, 2018 - a yr ago
I have an issue with Sam's Club too
Not resolved
Seen by 2 customers so far
Similar issue to 396 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
GetHuman-galeedbc started working on this issue
Jun 6th, 2018 8:19pm