Resolved, extremely satisfied

GetHuman-iamnowsa's customer service issue with Safelite AutoGlass from December 2019

Help with my Safelite AutoGlass issue
First: share to improve GetHuman-iamnowsa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-iamnowsa may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-iamnowsa's own words
I am tired of the incompetence and the liars, and I am finished with Safelite. Since early November I have been lied to, made three trips to get a glass and ended up without one, have been promised someone would call me back, and the list goes on. I don't want nothing from Safelite and I don't want them anywhere near my house!!!

GetHuman-iamnowsa did not yet indicate what Safelite AutoGlass should do to make this right.

When appt confirmed I expected the windshield to be there and it was not, after that * other times windshield warped, that I understood, but communication was terrible. Again I do say they were very nice, just texts, calls and emails inconsistent & confusing
My issue is resolved!! They replaced my windshield at no cost.
How GetHuman-iamnowsa fixed the problem

We are waiting for GetHuman-iamnowsa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Safelite AutoGlass's attention and get better help faster. Tap below to get started.
Having Safelite AutoGlass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Safelite AutoGlass

Customer service issue
Reported by GetHuman-iamnowsa
Dec 5th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 14 others
0 customers following this

Timeline

GetHuman-iamnowsa started working on this issue
Dec 5th, 2019 10:10pm
GetHuman-iamnowsa indicated the issue is not fixed yet.
Dec 5th, 2019 10:10pm
GetHuman-iamnowsa indicated the issue is not fixed yet.
Dec 5th, 2019 10:10pm
GetHuman-iamnowsa indicated the issue is not fixed yet.
Dec 5th, 2019 10:11pm
GetHuman-iamnowsa indicated the issue is not fixed yet.
Dec 5th, 2019 10:11pm
GetHuman-iamnowsa indicated the issue is not fixed yet.
Dec 5th, 2019 10:11pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians