Safelite AutoGlass Customer FAQ

Top Answers & How-to Guides

What is Safelite AutoGlass's Phone Number?

The question we are asked most often is about how to talk to Safelite AutoGlass customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the warranty on Safelite windshield replacement?

Safelite AutoGlass provides a lifetime warranty on windshield replacements we perform. This means that as long as you own the vehicle,...
Ask any question you have about Safelite AutoGlass customer service, get an answer now.

Recent Safelite AutoGlass Customer Questions

are OEM or OEE windshields used for a replacement?

Safelite AutoGlass provides both Original Equipment Manufacturer (OEM) and Original Equipment Equivalent (OEE) windshields for replacement. The type of glass used depends on a variety of factors, including vehicle make and model, customer preference, and what your insurance company covers. Safelite ensures that all windshields, whether OEM or OEE, meet or exceed national safety and quality standards.
Asked Mar 19, 2024 9:02 PM

Help me with my Safelite AutoGlass customer service issue

Cost and Payment

How much does a windshield replacement cost?

The cost of a windshield replacement at Safelite AutoGlass varies depending on several factors. These factors include the make and...

What are the payment options for windshield replacement?

At Safelite AutoGlass, we provide convenient and flexible payment options for windshield replacement. We understand that unexpected...

Appointment

Do I need an appointment for windshield repair?

Yes, it is recommended to make an appointment for windshield repair at Safelite AutoGlass. While walk-in services are available in...

Timeframe

How long does it take to replace a windshield?

The duration required to replace a windshield largely depends on the specific vehicle and the complexity of the installation. Typically,...

Repair Services

Can Safelite repair a chip in my windshield?

Yes, Safelite AutoGlass specializes in repairing chips in windshields. Our trained technicians are skilled in fixing various types...

Can Safelite repair auto glass other than windshields?

Yes, Safelite AutoGlass can repair auto glass other than windshields. Our highly trained technicians are skilled in repairing all types...

Insurance Coverage

Is windshield repair covered by insurance?

Yes, windshield repair is often covered by insurance. Many insurance policies have coverage for windshield repairs as part of their...

Warranty

Is windshield repair or replacement covered under warranty?

Yes, windshield repair or replacement at Safelite AutoGlass is covered under warranty. Safelite provides a national lifetime warranty...

What is the warranty on Safelite windshield replacement?

Safelite AutoGlass provides a lifetime warranty on windshield replacements we perform. This means that as long as you own the vehicle,...

Weather Conditions

Can Safelite replace a windshield on a rainy day?

Yes, Safelite can replace a windshield on a rainy day. Our skilled technicians are equipped with tools and materials that allow them...

Mobile Services

Do you offer mobile auto glass repair services?

Yes, Safelite AutoGlass offers mobile auto glass repair services for the convenience of its customers. Our trained technicians can...
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