i was approved for lifeline and chose to get Assurance Wireless as my provider i reciev...

GetHuman3635142's customer service issue with SafeLink from September 2019

Help with my SafeLink issue
First: share to improve GetHuman3635142's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3635142 may need:
Phone number, Address on account, and Name on account
The issue in GetHuman3635142's own words
i was approved for lifeline and chose to get Assurance Wireless as my provider i recieved my phone and free service just fine but Assurance has virgin mobile for there service and there is not any cell towers in my area so i get no service unless i go ** to ** miles away from my home which is useless to me since i am disable and can travel just to try and make a call and ive contacted them many times and all they tell me there very sorry and virgin is always putting in new towers so maybe ill be able to have service at some point but i didn't get a phone to look cool i need a reliable service not a paper weight . and now you are asking me for a phone number and thats the issue i have no service so i cant provide a number to have you call back.... all i need to know is how to do change providers i keep reading that i can do it at anytime but cant get any real answers just questions . I'm looking for answers not questions

GetHuman3635142 did not yet indicate what SafeLink should do to make this right.

I have an issue with SafeLink too
How GetHuman3635142 fixed the problem

We are waiting for GetHuman3635142 to fix the problem and share the solution with the rest of us customers.

Please help with my SafeLink issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common SafeLink customer problems.
How Do I Switch My Cellphone Provider to Safelink?Is Safelink the Cheapest Cellphone Service?Does Safelink Have the Best Customer Satisfaction for Cellphone Service?Is Safelink Cellphone Service Any Good?What Questions Should I Ask Safelink When Shopping for a Cellphone Provider?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I want to switch lifeline provider from Assurance wireless to Safelink as seamles...I want to switch from assurance wireless to safelinkgot approved for lifeline and have not gotten a response of safelink to get a fre...I faxed the Lifeline application to the number safelink provided me on Aug...I would like to transfer my lifeline service to SafeLink Wireless from qlink Wire...In April **** i enrolled in and was approved for California Lifeline Wireless ser...What smartphone does safelink wireless gives to california lifeline free phone?Was approved. For Safelink service. I recieved a sim card. And thought i was reci...
Do you have a customer issue as well?
We can help you get SafeLink's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having SafeLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

SafeLink

Customer service issue
Reported by GetHuman3635142
Sep 23rd, 2019 - 3 years ago
I have an issue with SafeLink too
Not resolved
Seen by 13 customers so far
Similar issue to 19783 others
0 customers following this

Timeline

GetHuman3635142 started working on this issue
Sep 23rd, 2019 12:46pm