just purchased a unlimited service on everything and can't even watch videos online bec...

GetHuman756211's customer service issue with SafeLink from June 2018

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The issue and preferred resolution, in GetHuman756211's own words:
just purchased a unlimited service on everything and can't even watch videos online because it loops and it's slow on everything even if I have full bars. The only thing that I get good is phone and text. The internet is slow and it takes forever to load. I thought that it was the phone so I got a new phone and is still the same problem. If it's like that,why even spend my money in extra service when I getting the same service got $**? Phone and text. Why paying for internet when I am not getting full service? Nor the help or support from your company? Please help me do I could have a good experience for my next month because if not I'll not purchase anything from your company again. Thank you*Still * hrs later nobody has call me!!!! Unreal!!!!!
I trust that SafeLink will make this right and come up with a resolution that is fair.
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SafeLink

Customer service issue
Reported by GetHuman756211
Jun 6th, 2018 - 19d ago
I have an issue with SafeLink too
Not resolved
Seen by 4 customers so far
Similar issue to 596 others
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GetHuman756211 started working on this issue
Jun 6th 3:17pm