I was out of minutes got online to refill as always,an i placed information an it said...

GetHuman-lynnw's customer service issue with SafeLink from June 2018

1 view
34 similar
0 following
Help with my SafeLink issue
First: share to improve GetHuman-lynnw's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-lynnw to get a SafeLink rep on the line!
Always use the GetHuman Phone tocall SafeLink. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-lynnw may need:
Phone number, Address on account, and Name on account
The issue in GetHuman-lynnw's own words
I was out of minutes got online to refill as always,an i placed information an it said my payment could not be processed.So i tried two more times an it said the same thing.Payment could not be processed an to call safe link.I called safe link an asked why i could not get minutes,she said i had to be sent another application to recertify .I could not get minutes untill this was done.Well i checked my bank account yesterday,an safe link charged me * times for the ** dollar unlimited plan.which they said online could not be processed.I have went to my bank which told me to get in touch with you frist before calling fraud dept to investigate an get my money back.My name is Lynn Wood-my account number for safe link was -********,over the phone i was told since i had to refill application my new account would be ********,this issue needs to be taken care of now,before i call other authorities.my number is *** *** ****,
GetHuman-lynnw did not yet indicate what SafeLink should do to make this right.
I have an issue with SafeLink too
How GetHuman-lynnw fixed the problem
We are waiting for GetHuman-lynnw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get SafeLink's attention and get better help faster. Tap below to get started.
Having SafeLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lynnw fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lynnw
Jun 4th, 2018 - a yr ago
I have an issue with SafeLink too
Not resolved
Seen by 1 customer so far
Similar issue to 34 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lynnw started working on this issue
Jun 4th, 2018 4:04pm