I was promised a dry paper this morning. Never got one. Spoke to a representative t...

GetHuman-harlenes's customer service issue with Sacramento Bee from August 2018

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The issue in GetHuman-harlenes's own words
I just want a dry paper delivered on my porch. ... I was promised a dry paper this morning. Never got one. Spoke to a representative twice, left * messages, left an on-line message. Nothing has worked.*I am a ** yr. customer and very disappointed in your service.*I want my paper on the porch - not in the bushes, not on the roof (* times) or on the wet sidewalk.*Hope I am getting credit for today.*Unhappy Customer*Harlene Steindrager
I have been a customer for ** years and want to continue, but please, put my paper on the porch.
Again, delivered ON THE PORCH.
Like I just said, ** years.
I have e-mailed and talked to customer service reps. No one is getting the message, or, is just ignoring it.
I have an issue with Sacramento Bee too
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Sacramento Bee

Delivery
Customer service issue
Reported by GetHuman-harlenes
Aug 8th, 2018 - a yr ago
I have an issue with Sacramento Bee too
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Seen by 5 customers so far
Similar issue to 70 others
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Timeline
GetHuman-harlenes started working on this issue
Aug 8th, 2018 11:26pm
GetHuman-harlenes indicated the issue is not fixed yet.
Aug 10th, 2018 12:55am
GetHuman-harlenes indicated the issue is not fixed yet.
Aug 10th, 2018 12:56am
GetHuman-harlenes indicated the issue is not fixed yet.
Aug 12th, 2018 3:34pm
GetHuman-harlenes indicated the issue is not fixed yet.
Aug 12th, 2018 3:39pm