While riding the Wilmington*Newark line from Suburban Station on Saturday June ** after...

GetHuman-clyderob's customer service issue with SEPTA from June 2021

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While riding the Wilmington*Newark line from Suburban Station on Saturday June ** after *pm with two adults with paid fares and two children under **, we were told by the conductor that all passengers on regional rail who are over * years old require a paid fare, however from my research on septa.org and news articles on several external sites, I can only find information that states that children under ** ride for free on all septa services with a paying adult. Which information is correct?

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Customer service issue
Reported by GetHuman-clyderob
Jun 19th, 2021 - 7 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 3 others
0 customers following this


GetHuman-clyderob started working on this issue
Jun 19th, 2021 1:41am