I want to cancel my outgoing & return Ryanair flights before travelling. Ryanair websit...

GetHuman4409675's customer service issue with Ryanair from February 2020

Help with my Ryanair issue
The issue in GetHuman4409675's own words
I want to cancel my outgoing & return Ryanair flights before travelling. Ryanair website says I don't need to cancel? I do not want to be a no-show and possibly delay the flight.

GetHuman4409675 did not yet indicate what Ryanair should do to make this right.

How GetHuman4409675 fixed the problem
Via DuckDuckgo search engine I found a website with a link to Ryanair Live Chat (real person not the useless Chatbot) After a countdown wait of ** minutes I was connected. I asked how I could UNCHECK-IN. The chatter did it for me there and then. I was told to expect a confirmation e-mail but it never arrived. Logging into Ryanair with flight reference the flight was still there but no time etc. It's possible you will see a message instructing you to check-in as my friend did but I didn't.
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Ryanair

Customer service issue
Reported by GetHuman4409675
Feb 29th, 2020 - a year ago
Fixed
GetHuman4409675 shared how to fix
Seen by 28 customers so far
Similar issue to 2284 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman4409675 started working on this issue
Feb 29th, 2020 12:39pm
GetHuman4409675 confirmed the issue is fixed. Hooray!
Mar 5th, 2020 1:22pm