Dear Sir*Madam or to who it may concern,**I am writing to you in regards to my recent f...
GetHuman1781167's customer service issue with Ryanair from December 2018
Help with my Ryanair issue
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GetHuman1781167's next move: talk to Ryanair when they open.
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Before contacting them, items GetHuman1781167 may need:
Name on booking, 6 Character booking reference, and Email address used for booking
Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman1781167's own words
Dear Sir*Madam or to who it may concern,**I am writing to you in regards to my recent flight with your airline company, Ryanair, from Dublin to Amsterdam on the **th of December at ** past * in the morning. *I had placed a purse, which held *** euro in cash inside, into the side pocket of the inside of my leopard print suitcase, which I gave up at baggage point before entering security control. **When I had received my suitcase after the flight and arrived to my hotel I opened my suitcase to find evidence of tampering and my purse empty of all the cash I had brought with me. I am deeply saddened by this as I was left with little to no money over the weekend as I am a student and simply cannot afford for these circumstances to occur, which in result ruined my holiday. As well as that, I now feel unsafe giving up my bag and flying with Ryanair again. I believe theft is a very serious matter and should be looked into as it greatly influenced my experience negatively and I would not want it to happen to anyone else. **I look forward to your reply and a resolution to my problem. I will wait two weeks before seeking third-party assistance. **Sincerely,*Kristiana Jurjane
GetHuman1781167 did not yet indicate what Ryanair should do to make this right.
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