Hello, we are due to fly at *.** this morning but my wife is unable to fly due to serio...

GetHuman-shaminpo's customer service issue with Ryanair from August 2018

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The issue in GetHuman-shaminpo's own words
Hello, we are due to fly at *.** this morning but my wife is unable to fly due to serious illness which she has been operated on and is unable to fly.**We have tried your online refund application but it keeps failing saying we haven't uploaded a document when we have but there is no UPLOAD button after browsing to the file.**Reservation number: MRGTLY*Passenger name: Shamin Reena Francis.*Flight: FR****
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Ryanair

Customer service issue
Reported by GetHuman-shaminpo
Aug 28th, 2018 - 4 mons ago
I have an issue with Ryanair too
Fixed
Seen by 6 customers so far
Similar issue to 2865 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-shaminpo started working on this issue
Aug 28th 6:11am
GetHuman-shaminpo indicated the issue is not fixed yet.
Aug 29th 9:59am
GetHuman-shaminpo indicated the issue is not fixed yet.
Aug 29th 10:00am