Hey there! I was flying with the Ryan Air Flight* FR**** on the **th of July from Lisbo...

GetHuman-niclasf's customer service issue with Ryanair from August 2018

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The issue in GetHuman-niclasf's own words
Hey there! I was flying with the Ryan Air Flight* FR**** on the **th of July from Lisbon T* to Berlin Schoenefeld. *We were supposed to take off at *:**pm which was prosponed to *:**pm. At this point we were still waiting. At *:** we got carried over to the other side of the airplanefield with a bus, to get in the airplane, just to sit down there and get told that we might have to wait another * *** hours. So instead of *:**pm we took off at **:**pm. We've landed in Berlin at *:**am.*The Ryan-Air crew was friendly enough to tell us that we can get a refund for the flight, when it gets prosponed more than * hours, which was the case. *Now Ryan-Air doesn't reply to my mails and the live chat service of them apparently "Can't help me with that". *Can you maybe ? **Best regards, *Niclas Findeis
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Ryanair

Customer service issue
Reported by GetHuman-niclasf
Aug 13th, 2018 - 7 mons ago
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GetHuman-niclasf started working on this issue
Aug 13th, 2018 1:50pm