A Royal Mail card was put through our letter box. "item not correctly stamped". Went...

GetHuman-mophilpo's Track an Order issue with Royal Mail from December 2020

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Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-mophilpo's own words
Find out where my item is ... A Royal Mail card was put through our letter box. "item not correctly stamped". Went on line, paid the £*.** specified and was emailedt a receipt together with a Ref. Number. Parcel*package* letter not deliverd on the specified day. Went on line - Ref. No. - not correct!! I am expecting a prescription package for glasses and would like to know if this was the said item, or, just a Christmas card. Where is the item that I paid for to be deliverd on **th Decemember?
It may be a prescription for new eye glasses
Just tell me what is happening
Tried on the home page of Royal mail, not able to resolve the matter
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What Do I Do If My Royal Mail Package Is Missing?How Do I Get Royal Mail to Refund a Charge?How do I track an order with Royal Mail?
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Royal Mail

Trackong
Track an Order issue
Reported by GetHuman-mophilpo
Dec 20th, 2020 - 9 months ago
Not resolved
Seen by 24 customers so far
Similar issue to 4424 others
0 customers following this

Timeline

GetHuman-mophilpo started working on this issue
Dec 20th, 2020 3:31pm