Dear Royal Mail**Unfortunately, we have posted our Xmas cards in error. The number of e...

GetHuman-suecarli's customer service issue with Royal Mail from December 2018

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Dear Royal Mail**Unfortunately, we have posted our Xmas cards in error. The number of envelopes posted is around ** cards and had been placed into the bridgwater sorting office in friarn street on ***** around **.**am. The cards had only first names with no address details or stamps attached. After contacting the local sorting office late evening on ***** we were advised that the post had already left and was in Bristol sorting office and would then be sent to Belfast for further sorting. **I would be grateful if someone within the royal mail could please look into this as a matter of urgency and hopefully return the cards to bridgwater Somerset so we can arrange to pick them up from there. * *If you require any further details please let us know by either email *****@***.com or ***********. **Thank you for your assistance in this matter**Kind regards***Sue carlin

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Royal Mail

Customer service issue
Reported by GetHuman-suecarli
Dec 13th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 577 others
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GetHuman-suecarli started working on this issue
Dec 13th, 2018 9:26am