I am so upset, I always go to Ross!!!!*I had shopped & asked if they could hold my item...

GetHuman-naomiogd's customer service issue with Ross Stores from June 2018

4 views
 | 
10 similar
 | 
0 following
Help with my Ross Stores issue
First: share to improve GetHuman-naomiogd's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-naomiogd's next move: call Ross Stores.
The best way to get your problem resolved is to tap the button below to start calling Ross Stores. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-naomiogd may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-naomiogd's own words
I am so upset, I always go to Ross!!!!*I had shopped & asked if they could hold my items for a few min while I ran to car & I came back in at *:** ,* * min before they closed. *I had several items all picked out for our bbq tomorrow. As I went in the man said oh I'm sorry they put all of your items away!!! Sorry *So I started to grab a cart to hurry & see if I could find a few items. *The store Manager Maria yelled to me we are closed saying I was not allowed to grab a cart!!! I'm so in shock to be treated so rudely!!!!*Iv worked in retail most of my life & I would never treat or speak to someone like that.*Im sorry but It was not **:** yet!!!!!!*The door was unlocked, people were shopping & there was a bit of a line.*When i asked her, her name she ignored me. But it was Maria*I am just really upset*I get it why people are shopping more & more online to not have such mean awful treatment. They dont care if you come to shop or not or if technically they are still open they won't allow you to get in line.*So frustrated & upset, unpleasant shopping experience. *That lady was so mean & offensive !
GetHuman-naomiogd did not yet indicate what Ross Stores should do to make this right.
I have an issue with Ross Stores too
How GetHuman-naomiogd fixed the problem
We are waiting for GetHuman-naomiogd to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ross Stores's attention and get better help faster. Tap below to get started.
Having Ross Stores issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-naomiogd fixes it.
This email address isn't valid

Ross Stores

Customer service issue
Reported by GetHuman-naomiogd
Jun 30th, 2018 - a yr ago
I have an issue with Ross Stores too
Not resolved
Seen by 4 customers so far
Similar issue to 10 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-naomiogd started working on this issue
Jun 30th, 2018 5:19pm