I am so upset, I always go to Ross!!!!*I had shopped & asked if they could hold my item...

GetHuman-naomiogd's customer service issue with Ross Stores from June 2018

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The issue in GetHuman-naomiogd's own words
I am so upset, I always go to Ross!!!!*I had shopped & asked if they could hold my items for a few min while I ran to car & I came back in at *:** ,* * min before they closed. *I had several items all picked out for our bbq tomorrow. As I went in the man said oh I'm sorry they put all of your items away!!! Sorry *So I started to grab a cart to hurry & see if I could find a few items. *The store Manager Maria yelled to me we are closed saying I was not allowed to grab a cart!!! I'm so in shock to be treated so rudely!!!!*Iv worked in retail most of my life & I would never treat or speak to someone like that.*Im sorry but It was not **:** yet!!!!!!*The door was unlocked, people were shopping & there was a bit of a line.*When i asked her, her name she ignored me. But it was Maria*I am just really upset*I get it why people are shopping more & more online to not have such mean awful treatment. They dont care if you come to shop or not or if technically they are still open they won't allow you to get in line.*So frustrated & upset, unpleasant shopping experience. *That lady was so mean & offensive !
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Ross Stores

Customer service issue
Reported by GetHuman-naomiogd
Jun 30th, 2018 - a yr ago
I have an issue with Ross Stores too
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Seen by 4 customers so far
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GetHuman-naomiogd started working on this issue
Jun 30th, 2018 5:19pm