I can find the front shocks I want, *ACDELCO ******* *********** Monotube Info Can ship...

GetHuman5855538's customer service issue with Rockauto from March 2021

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The issue in GetHuman5855538's own words
Trying to order front*rear shocks, can only find front shocks and cannot find rear shocks of same make*type. Need to speak with someone to help me find the correct rear shocks. ... I can find the front shocks I want, *ACDELCO ******* *********** Monotube Info Can ship from United States*Front* ***** GVW*but cannot find the Rear shocks that match the front. I want Monotube and the Improved Handling $$$ like the front ones. *Can you help me find the comparable rear shocks to order? ***** Chevy Silverado **** HD *.* L engine, Extended Cab
New customers need help and to be able to speak with a person. Customer Service * goes to corporate office and they do not handle customer service calls. How dumb is that!!
I want someone to call me and help me find the correct part number for the rear shocks that are comparable to the front shocks I want
New customer. I expected to be able to talk to a human and get some customer service.
I have an issue with Rockauto too
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Need parts for luxes ****-GS****Shocks how I can find ? front and rearordered a rear shock but needed front shockI PURCHASED FRONT SHOCKS FOR SAAB *** THE SHOCK ..TUBES ARE * AND SEVEN EIGHTS I...shocks for **** grand jeep cherokee front and rearRockauto website continually insists that it can neither find my email address or...I am in Colorado springs and want to order parts from RockAuto can I pick the par...how Rockauto can fix is to re-imberse me for it is their error.I am wanting to order a set of shocks for front & rear.*Part ******. Are these so...I shipped a part to RockAuto Saturday. THe part was returned to me on Tuesday...
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Rockauto

Shocks
Customer service issue
Reported by GetHuman5855538
Mar 17th, 2021 - 2 years ago
I have an issue with Rockauto too
Not resolved
Seen by 7 customers so far
Similar issue to 7173 others
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Items needed
Description of the part
Make and model of car
Year of car

Timeline

GetHuman5855538 started working on this issue
Mar 17th, 2021 4:31pm
GetHuman5855538 indicated the issue is not fixed yet.
Mar 17th, 2021 6:10pm
GetHuman5855538 indicated the issue is not fixed yet.
Mar 17th, 2021 6:10pm
GetHuman5855538 indicated the issue is not fixed yet.
Mar 17th, 2021 6:11pm

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