A*C & heater control switch panel, worked for a few weeks , then intermittent, then qui...

GetHuman5426752's Return an Order issue with Rockauto from November 2020

Help with my Rockauto issue
First: share to improve GetHuman5426752's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5426752 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman5426752's own words
A*C & heater control switch panel, worked for a few weeks , then intermittent, then quit completely. * My son had covid** which delayed our lives for a while, being in quarantine. *I talked to Jan at ROCKAUTO, on *-**-****, she said would need to get technician to check panel to see if it was panel or my truck. I had it checked last Monday, at Bill Holt Mitsubishi in Canton Ga. formerly Moore GMC, Oldsmobile, Pontiac. They issued a report stating A*C control head has a bad connection internally on the motherboard, also stating the harness on my truck was in perfect working condition.

GetHuman5426752 did not yet indicate what Rockauto should do to make this right.

How GetHuman5426752 fixed the problem

We are waiting for GetHuman5426752 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Rockauto

Return an Order issue
Reported by GetHuman5426752
Nov 2nd, 2020 - 9 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 6969 others
0 customers following this

Timeline

GetHuman5426752 started working on this issue
Nov 2nd, 2020 7:19pm