I purchased a cat. converter from rockauto about ** days ago for a **** ford explorer...

GetHuman-skovach's Return an Order issue with Rockauto from September 2020

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The issue in GetHuman-skovach's own words
I purchased a cat. converter from rockauto about ** days ago for a **** ford explorer. Needless to say the first mechanic that put it on said it wasnt reading correctly..so we took it to another mechanic, the first mechanic had the vehicle for almost * months it also needed a motor...the second mechanic has had the vehicle for almost a month it needed a trans...needless to say the exhaust system that was put on the truck now the right side of the cat, converter is" glowing"" or i wuld say overheating and by all means im not a mech. My question is we need to return the part thats on there now to rockauto, but it did not come in box it was wrapped in plastic and i know their policy is no refund after ** days...but i do not have another ***$ for another exhaust. Ihope i can get some sorta answer because i dont know what else to do...i cant get ahold of rockauto.

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Rockauto

Return an Order issue
Reported by GetHuman-skovach
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 6214 others
0 customers following this

Timeline

GetHuman-skovach started working on this issue
Sep 29th, 2020 8:41pm

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