Hi I've purchased parts for my ** Cadi Seville *.*L from rock auto over the years, bu...

GetHuman-rwenc's customer service issue with Rockauto from October 2019

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The issue in GetHuman-rwenc's own words
Hi I've purchased parts for my ** Cadi Seville *.*L from rock auto over the years, but I get tired of having to search, even after I always check the "remember me" button, each and every time I come back to find a part. Each session is different, one day I can find several, (let's say radiators), in various brands, the next time I pull up that cars' listing, it shows one or two. Most times, it doesn't show any OE GM, or AC Delco parts, but then sometimes it does show them...wtf ?**Yesterday, I spent a lot of time searching here, finally found a AC Delco Radiator for the Cadi,*but today, I cannot pull it up to purchase, what the **** is going on with this system? **Also, one day your system remembers me, the next time it doesn't.......all the work of searching and putting in your "cart" is a total waste of my *time! Quite aggravating ya know.........? **Is this the way it always is here, for I'm about to never come back because of it.......**Can you locate the OE AC Delco radiator for that car, I'm real tired of chasing it around your site! ?

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Rockauto

Customer service issue
Reported by GetHuman-rwenc
Oct 22nd, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 24109 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car

Timeline

GetHuman-rwenc started working on this issue
Oct 22nd, 2019 4:15am
GetHuman-rwenc indicated the issue is not fixed yet.
Oct 28th, 2019 5:59am

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